NHTSA Complaint #11407320 — 2018 TESLA MODEL 3

THE CAR WAS PULLING VERY HARD TO THE LEFT. TOOK IT TO TESLA SERVICE CENTER. THEY GAVE ME AN ESTIMATE OF NEARLY $6000 TO REPLACE CONTROL ARMS AND BUSHINGS AND STEERING RACK ETC. THEY SAID THE PARTS WERE DAMAGED FROM "OUTSIDE INFLUENCE". WHATEVER THAT MEANS. THE CAR IS 18 MONTHS OLD AND HAS 29,000 MILES. NO ACCIDENTS OR DAMAGE EVER. THIS IS A MAJOR MANUFACTURING DEFECT THAT COULD HAVE HAD DISASTROUS OUTCOMES IF I DID NOT PICK UP ON THE SYMPTOMS FIRST. THIS IS IN ABSOLUTELY NO WAY RELATED TO ANY "OUTSIDE INFLUENCE". THIS IS A DEFECT PLAIN AND SIMPLE, AND A MAJOR PUBLIC SAFETY ISSUE, TO SAY THE LEAST. TESLA REFUSED TO COVER THE REPAIRS UNDER WARRANTY, AND I AM TRYING TO WORK THOUGH THE CALIFORNIA ARBITRATION PROCESS NOW. I WILL HAVE TO RENT A VEHICLE FOR WEEKS OUT OF POCKET WHILE THIS PROCESS IS PENDING.