NHTSA Complaint #11407310 — 2016 CADILLAC SRX ELECTRICAL SYSTEM

Complaint Details

ODI Number	11407310
Vehicle	2016 CADILLAC SRX
Component	ELECTRICAL SYSTEM
Date of Incident	April 9, 2020
Date Filed	April 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

I WAS DRIVING THE VEHICLE AND THE COMPUTER SCREEN WOULD RANDOMLY MOVE AROUND, GPS WAS NO LONGER WORKING AND IT WAS NOT RESPONDING TO TOUCH. THEN A FEW MONTHS LATER I NOTICED A CRACK IN THE LEFT CORNER! WHAT THE HECK IT THEN SPREAD, ON OCCASION I HEARD A 'PING' AND IT SOUNDED AS IF IT WAS CRACKING. WELL IT WAS, IT GOT WORSE AND CONTINUED TO CRACK LIKE A SPIDER WEB.

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