NHTSA Complaint #11407272 — 2016 JEEP CHEROKEE

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11407272
Vehicle 2016 JEEP CHEROKEE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 114,160 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I BOUGHT MY 2016 JEEP CHEROKEE BRAND NEW IN FEBRUARY 2016. THE WIPERS QUIT WORKING DURING A HEAVY RAIN STORM IN MYRTLE BEACH. YOU TURN THE SWITCH AND THEY WOULDN'T TURN ON. THE NEXT DAY, THEY WORKED. ONCE AGAIN I NEEDED THEM IN ANOTHER RAIN STORM, AND THEY DIDN'T WORK. I LIVE ON THE COAST OF NC AND IT RAINS OFTEN. TOOK TO DEALERSHIP, COULDN'T FIND A PROBLEM. TOOK AGAIN A WEEK LATER, THEY REPLACED THE BCM WHICH WAS OVER $500. 6-8 MONTHS LATER THE PROBLEM STARTED AGAIN. SAME THING HAPPENED DURING A RAIN STORM. DEALERSHIP REPLACED BCM ONCE AGAIN. THEN LESS THAN A YEAR LATER, HAPPENS AGAIN. TOOK TO DEALERSHIP AGAIN AND THEY SAID A WIRE HAD SHORTED OUT ON BCM. A WIRE WAS REPLACED. ONCE AGAIN 8 MONTHS OR SO LATER, HAPPENS AGAIN IN JULY 2020, REPLACED YET ANOTHER BCM. NOW IN APRIL OF 2021, TODAY, IT'S HAPPENING AGAIN AND I'M DRIVING FROM FLORIDA BACK TO NC ON HIGHWAY 95. GOING THROUGH A RAIN STORM AND WIPERS NOT WORKING. THIS HAS BEEN VERY DANGEROUS AND VERY FRUSTRATING. IF I MAKE IT, I'LL BE TAKING IT AGAIN TO DEALERSHIP ON MONDAY. I HAVE ALL DOCUMENTATION EVERY TIME THIS HAS HAPPENED, AND VIDEO PROOF. IF I COULD GET RID OF THIS CAR I WOULD BUT I CAN'T. SUBMITTED A PICTURE OF DRIVING IN RAIN ON 95 AND WIPER SWITCH IS SET TO HIGH.

Related Complaints for the 2016 JEEP CHEROKEE

Other VISIBILITY/WIPER Complaints

#11632965 Cracked windshield. No visible impact mark. Parked car at home and when came back out there was small crack coming fr...
#11495040 The right side visor came loose, not being able to hold any position, hanging to be a distraction and impeding view. ...
#11478796 While I was at a stand still at a railroad crossing, the rear windshield shattered independently without impact. I di...
#11434744 Unable to pump window fluid onto window, to remove road oil from window, do to the window washer fluid Reservoir, tha...
#11397237 WITHIN 7 MONTHS OF BUYING THIS CAR FROM A DEALERSHIP, THE 4WD SAYS UNAVAILABLE, THE WIPER SPRAYER BROKE WHILE I WAS D...

Recent Complaints for the 2016 JEEP CHEROKEE

#11719370 ELECTRICAL SYSTEM WHILE STOPPED AT STOP SIGNS OR STOP LIGHTS THE EMERGENCY PARKING BREAK WILL ENGAGE AND UNABLE TO TURN OFF WITH OUT RE...
#11719361 POWER TRAIN My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufa...
#11718891 POWER TRAIN The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle sputtered...
#11718675 AIR BAGS I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ...
#11718675 FORWARD COLLISION AVOIDANCE: WARNINGS I was going home, speed limit 55 mph, so thats what I was doing. A suv entering a intersection ahead of me, ( i dont ...
Check any vehicle history by VIN - Free vehicle history report