NHTSA Complaint #11407268 — 2014 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11407268
Vehicle	2014 JEEP CHEROKEE
Component	ENGINE
Date of Incident	April 8, 2021
Date Filed	April 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I FIND IT VERY HARD TO BELIEVE WHEN I ENTER MY VIN ON YOUR SITE IT SHOWS NO RECALLS FOR THIS VEHICLE BUT WHEN I ENTER MY VIN ON MOPAR.COM IT SHOWS ABOUT 4 RECALLS AND THREE CAMPAIGNS. MY VEHICLE STALLS WHILE DRIVING AND IT'S UNSAFE FOR MY KIDS. I GOT THE ISSUE 'REPAIRED' AND THE CAR STALLS EVEN MORE, THERE IS A HUGE THUMP IN THE ENGINE WHEN I SWITCH GEARS FROM PARK TO REVERS OR PARK TO DRIVE. YESTERDAY WHEN I WENT TO TURN MY CAR ON THE START BUTTON GOT STUCK AND THE CAR DID NOT TURN ON, MY HUSBAND REPLACED THE BATTERY AND GOT THE CAR ON BUT NOW THE CAR WON'T TURN OFF.

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