NHTSA Complaint #11406853 — 2021 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11406853 |
| Vehicle | 2021 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
AN EMPTY PLASTIC BOX FELL ON THE WINDSHIELD FROM MAYBE 2 FEET. THE WINDSHIELD BASICALLY SHATTERED, WITH PIECES OF GLASS IN THE CAR. WE INFORMED OUR DEALERSHIP THAT THIS IS A NEW CAR, AND WE ARE VERY SCARED THAT THEIR IS A DEFECT BASED ON THE IMPACT THAT WE SAW. SUBARU DISCREDITED OUR CLAIM. WE HAVE TRIED EVERYTHING WE CAN DO INFORM THEM TO LOOK INTO THIS POSSIBLE SAFETY ISSUE. THE VEHICLE WAS PARKED, IN A GARAGE WHEN THE EMPTY BOX FELL ON THE WIND SHIELD. NOW WE ARE PAYING TO REPLACE THE CRACK WINDSHIELD.
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