NHTSA Complaint #11406734 — 2014 FIAT 500L

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11406734
Vehicle	2014 FIAT 500L
Component	ELECTRICAL SYSTEM
Date of Incident	March 22, 2021
Date Filed	April 6, 2021
Mileage	52,457 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

PURCHASED THIS VEHICLE FROM MANHATTAN ALFA ROMEO FIAT IN DEC 2017. IT HAD 17000 MILES AND I PURCHASED AND EXTENDED WARRANTY WITH ZURICH FOR POWER TAIN FROM MANHATTAN FIAT. THE CAR HAD 1 RECALLS FOR TRANSMISSION ISSUES ON IN MARCH 2014 AND ONE IN MARCH 2017. THE CAR NOW NEEDS A COMPLETE NEW TRANSMISSION AND IT ONLY HAS 52457 MILES. THE REPAIR IS OVER $7000. THE WARRANTY IS CLAIMING THAT IT WILL NOT COVER THE TRANSMISSION BECAUSE IT IS OUTSIDE PARTS OF THE TRANSMISSION -HYDRALLIC SUPPLY UNIT BUT THE PART CAN ONLY BE REPLACED AS A WHOLE UNIT. I CALLED CHRYSLER/FIAT HEADQUARTERS AND THEY WOULD NOT HELP ME. THE CAR HAS HAD TRANSMISSION ISSUES FROM WHEN IT WAS MADE. ALL THE RECALLS AND ISSUES WITH THE CAR THEY SHOULD BE ABLE TO HELP ME. THE EXTENDED WARRANTY NOT COVERING THE TRANSMISSION REPAIR BECAUSE THEY DEEM IT AN OUTSIDE PART WHEN IT IS PART OF THE TRANSMISSION. WHO CAN A CONSUMER TURN TO. THIS IS FRAUD.

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