NHTSA Complaint #11406526 — 2018 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD CRACKED ON THE PASSENGER'S AND DRIVER'S SIDE WITHOUT IMPACT. THE CONTACT STATED THAT THE WINDSHIELD HAD BEEN REPLACED THREE TIMES IN A YEAR. THE VEHICLE WAS TAKEN TO NATE WADE SUBARU SALES (1207 S MAIN ST, SALT LAKE CITY, UT 84111, (888) 654-7340) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OFFERED A PARTIAL REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.