NHTSA Complaint #11405997 — 2018 FORD EXPEDITION

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11405997
Vehicle	2018 FORD EXPEDITION
Component	SUSPENSION
Date of Incident	March 31, 2021
Date Filed	April 1, 2021
Mileage	46,690 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TOLD NEEDED TO REPLACE REAR STRUTS WHEN TOOK INTO SERVICE AT 46,690 MILES. NEVER HAD TO DO THIS BEFORE. SAW FORD HAS A SAFETY MESSAGE (SSM 47624) ON THIS FOR 2017 AND 2018 EXPEDITIONS. NEVER HAD TO DO THIS SO EARLY IN A VEHICLE'S LIFE. I DON'T TOW OR GO OFF ROAD. WAS NOT COVERED BY EXTENDED PREMIUM WARRANTY

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