NHTSA Complaint #11405667 — 2019 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11405667
Vehicle	2019 FORD F-250
Component	STEERING
Date of Incident	March 27, 2021
Date Filed	March 30, 2021
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TWICE NOW WHEN WE HAVE BEEN ON I75 IN BRANDON, FL , WE CAME OVER A ROUGH PATCH OF ROAD AT 60 OR 65 MPH AND THE TRUCK BEGAN TO SHAKE VIOLENTLY MAKING STEERING EXTREMELY DIFFICULT AND HORRIFYING. BOTH TIMES WE HAD TO PULL OVER ACROSS MULTIPLE LANES OF TRAFFIC TO THE SHOULDER AND COME TO COMPLETE STOP. WE THOUGHT WE HAD LOST THE TREAD ON A TIRE OR HAD SOME OTHER TIRE ISSUE. WE DIDN'T. WHEN WE STARTED AGAIN, THE TRUCK DROVE FINE. IT HAS ALSO BECOME SLIGHTLY UNRESPONSIVE GOING BUMPS ON THE HIGHWAY PREVIOUSLY BUT I HADN'T CORRELATED THE EVENTS. I HAVE NOW SINCE FINDING OUT ABOUT THE STEERING DAMPENER ISSUE. OUR DEALERSHIP IN FT MYERS, FL WILL NOT FIX IT UNTIL 5/6/21.

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