NHTSA Complaint #11405447 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11405447 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 28,500 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
JUNE 2018 PURCHASED BRAND NEW FROM THE LOCAL DEALER. SEPTEMBER 2019 BROUGHT TO DEALERSHIP FOR ENGINE TROUBLE. ENGINE NEEDS TO BE REPLACED. REPEATED CALLS - WAITING ON PARTS, YOU ARE NEXT, WAITING ON ENGINE FROM FORD. FINALLY PICKED UP ON DECEMBER 19, 2019 (3 MONTHS!). TOWED TO DEALERSHIP ON 12/20/19. QUICK CONNECT HOSE INSTALLED WRONG. SPRING 2020 TOWED AGAIN TO DEALERSHIP, NOT STARTING. GROUND CABLE, OCTOBER 2020 FLY WHEEL NEEDED TO BE REPLACED, AGAIN TROUBLE GETTING THE PART. JANUARY 27, 2021 OXYGEN SENSOR, TROUBLE GETTING THE PART. MARCH 9, 2021 AGAIN BACK TO DEALERSHIP FOR ENGINE TROUBLE. AGAIN, THE ENGINE NEEDS TO BE REPLACED. IS 28,000MILES THE NEW ACCEPTABLE STANDARD FOR AN ENGINE TO LAST? WE ARE GOING ON ENGINE NUMBER THREE. DEFINITELY AN ENGINE DEFECT!
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