NHTSA Complaint #11405385 — 2018 DODGE DURANGO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11405385
Vehicle	2018 DODGE DURANGO
Component	SUSPENSION
Date of Incident	August 14, 2019
Date Filed	March 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

AT 20,00 MI THE SHOCKS STARTING KNOCKING AND DEALER SAID NOT COVERED UNDER WARRANTY. AT 50,000 MI THEY ARE COMPLETTLY SHOT NO SHOCK ACTION AT ALL AND DEALER SAYS $500.00 PER SHOCK AND $150.00 LABOR PER SHOCK

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