NHTSA Complaint #11404978 — 2013 CADILLAC XTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11404978
Vehicle	2013 CADILLAC XTS
Component	UNKNOWN OR OTHER
Date of Incident	March 24, 2021
Date Filed	March 26, 2021
Mileage	74,358 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

CADILLAC CUE SYSTEM IS NOT WORKING. CUE HAS BEEN REPLACED TWICE NOW AND THE SAME ISSUE KEEPS HAPPENING, FIRST IT CRACKS AND THEN YOU LOOSE TOUCH SCREEN THEN IT GOES BLACK. NO GPS AVAILABLE MAKING MY COMMUTES DANGEROUS.

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