NHTSA Complaint #11404838 — 2019 MERCEDES-BENZ SPRINTER 2500

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Crash

Complaint Details

ODI Number	11404838
Vehicle	2019 MERCEDES-BENZ SPRINTER 2500
Component	SERVICE BRAKES
Date of Incident	March 16, 2021
Date Filed	March 25, 2021
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE VEHICLE WAS TURNED OFF AND IN PARK. THE BRAKE WAS ENGAGED. IT ROLLED BACKWARDS DOWN A HILL ON TOP OF SOMEONE'S CAR AND COULD HAVE KILLED SOMEONE. UPONE MORE INSPECTION, IT WAS DETERMINED THAT THE MERCEDES 2019 SPRINTERS ARE MADE WITH FAULTY PARKING PRAWLS INSTALLED IN THEM NOT FIT TO HOLD A LARGE DELIVERY VEHICLE LIKE THE ONES THEY MANUFACTURE FOR AMAZON. THIS IS MY SECOND AMAZON BRANDED MERCEDES SPRINTER ACCIDENT ON DIFFERENT VEHICLES, WITH THE SAME EXACT FAULTY BRAKE OPERATING SYSTEM, THAT HAS HAPPENED IN SIX MONTHS. BEWARE OF 2019 AND 2020 BRAKE SYSTEMS INSTALLED ON MERCEDES SPRINTERS.

Related Complaints for the 2019 MERCEDES-BENZ SPRINTER 2500

Other SERVICE BRAKES Complaints

#11581121 — April 4, 2024 — The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while driving at various speeds with the...

#11447877 — January 18, 2022 — The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, it inadver...

#11428353 — August 9, 2021 — DRIVER STATED HE PUT THE VAN IN PARK ON BUT DIDN'T ENGAGE THE EMERGENCY BRAKE. ON HIS WAY TO MAKE HIS DELIVERY, THE ...

#11415509 — May 7, 2021 — THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS S...

#11404969 — March 26, 2021 — OCTOBER 12 2020, VEHICLE WAS TURNED OFF AND IN PARK. DRIVER WAS NOT IN VEHICLE AND OUTSIDE OF VEHICLE MAKING DELIVER...

Recent Complaints for the 2019 MERCEDES-BENZ SPRINTER 2500

#11687809 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY — September 17, 2025 — The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated that while operating the vehicle, the front d...

#11635683 — STEERING — January 13, 2025 — The contact owns a 2019 Mercedes-Benz Sprinter 2500. The contact stated while driving at approximately 60 MPH, the ve...

#11633974 — ELECTRICAL SYSTEM — January 3, 2025 — When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zo...

#11633974 — VISIBILITY/WIPER — January 3, 2025 — When driving on a cold rainy day, I turned on defrost heat to clear my windscreen. No heat came out. AC, fans and zo...

#11627375 — ENGINE — November 25, 2024 — The engine seized at 37,500 miles. It is available for inspection. The problem was confirmed by the dealer. There has...