NHTSA Complaint #11415509 — 2019 MERCEDES-BENZ SPRINTER 2500

STRUCTURE:BODY issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11415509
Vehicle 2019 MERCEDES-BENZ SPRINTER 2500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 28,500 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

THE DELIVERY DRIVER PLACED THE VAN IN PARK ON A HILL AND ENGAGED THE EMERGENCY PARKING BRAKE. WHILE THE ENGINE WAS STILL RUNNING THE DELIVERY DRIVER TOOK A MINUTE OR TWO TO LOCATE HIS PACKAGE AND PROCEEDED TO STEP OUT OF THE DRIVER DOOR WHILE THE VAN WAS STILL RUNNING. JUST AS HE WAS STEPPING OUT OF THE VAN THE DRIVER HEARD SEVERAL LOUD CLICKS AND THE VAN PROCEEDED ROLL AWAY AND WAS STOPPED BY A LARGE TREE BRANCH THAT CAUSED DAMAGE TO THE ROOF OF THE VAN. I HAVE HAD SEVERAL OF THESE VANS ROLL AWAY SOME CAUSING SIGNIFICANT DAMAGE TO THE VANS, OTHER PEOPLE'S PROPERTY AND 2 DRIVERS HAVE BEEN HURT AS A DIRECT RESULT OF THIS SAME PROBLEM. ## VIN PASSED ## MERCEDES-BENZ 2019 ##

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