NHTSA Complaint #11404635 — 2017 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11404635
Vehicle	2017 KIA SOUL
Component	ENGINE
Date of Incident	March 19, 2021
Date Filed	March 24, 2021
Mileage	73,835 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

SO EVEN SINCE I HAVE HAD THE CAR IT SOMETIMES WOULD HESITATE WHEN I WOULD ACCELERATE AND I WOULD SOMETIMES FEEL LIKE I WAS PRESSING THE GAS AND GETTING LITTLE TO NO ACTUAL RESPONSE FROM THE VEHICLE. THEN A FEW DAYS AGO MY ENGINE BLEW WITH NO WARNING SIGN, MY OIL AND COOLANT WERE EMPTY EVEN THOUGH I KNOW ALL MY FLUIDS WERE FINE. I DO COMMUTE TO WORK AND I KNOW THAT'S HARDER ON A VEHICLE BUT NONE OF MY OTHER CARS WHICH HAVE ALL BEEN OLDER MODELS HAVE EVER GIVEN ME AN ISSUE LIKE WHAT HAPPENED TO ME WITH THIS ONE. SEEMS ODD IF ANYTHING. WHEN I WAS STARTING UP MY CAR LEAVING WORK IT JUST RANDOMLY STARTED WITH THE NOISES AND THEN THE ENTIRE WAY HOME IT GOT WORSE I DID NOT DRIVE IT AFTER THAT I TRIED EVERYTHING TO GET IT TO THE DEALERSHIP HOWEVER IT HAD TO BE TOWED THERE. I NOTICED A BUNCH OF FLUID COMING OUT ON MY PARKING LOT WHEN WE GOT IT MOVED, NOT SURE WHAT CAUSED ANY OF THIS OR HOW MY ENGINE BLEW.

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