NHTSA Complaint #11404401 — 2017 CHEVROLET VOLT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11404401
Vehicle	2017 CHEVROLET VOLT
Component	ELECTRICAL SYSTEM
Date of Incident	March 22, 2021
Date Filed	March 23, 2021
Mileage	29,965 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AFTER BEING PARKED FOR OVER 24 HOURS, WHEN WE STARTED THE VEHICLE WE GOT A MESSAGE SHIFT TO PARK. THE CAR WOULD NOT GO INTO GEAR AND WAS UNDRIVEABLE. WE TRIED TO CONTACT ONSTAR FROM THE VEHICLE BUT THD CONNECTION KEPT BREAKING UP. WE GOT THROUGH ON OUR CELL AND WERE FORWARDED TO GM. THEY ORDERED ROAD SIDE ASSISTANCECE. WHILE WAITING, WE AGAIN STARTED THE VEHICLE. THERE WAS A BEW MESSAGE INITIALIZING: WAIT TO SHIFT BUT THE CAR DID NOT GO INTO GEAR. WHEN ROADSIDE ASSISTANCE ARRIVED, THEY ALSO TRIED WITHOUT SUCCESS. THE CAR WAS TOWED TO A DEALERSHIP. IN READING VARIOUS FORUMS, IT APPEARS THIS IS A COMMON PROBLEM AND A MAJOR REPAIR. I AM CURIOUS AS TO WHY THERE HAS NOT BEEN A RECALL FIR THIS ISSUE?

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