NHTSA Complaint #11404318 — 2016 FORD EXPEDITION

TL* THE CONTACT OWNS A 2016 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ABRUPTLY JERKED WITHOUT WARNING, WITH SEVERAL INSTRUMENT PANEL FUNCTIONS BECOMING INOPERABLE. ONCE THE FAILURE OCCURRED, THE VEHICLE WOULD NOT SHIFT ABOVE THIRD GEAR. THE CONTACT HAD TO RESTART THE VEHICLE TO RESUME NORMAL DRIVING. THE CONTACT HAD TAKEN THE VEHICLE TO COURTESY FORD (6393 HIGHWAY 98 WEST, HATTIESBURG, MS 39402) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE LEAD FRAME. THE MANUFACTURER WAS ALSO INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.