NHTSA Complaint #11609765 — 2016 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11609765
Vehicle 2016 FORD EXPEDITION
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving on [XXX] at approximately 35 mph the vehicle displayed a wrench warning lamp and at same time vehicle went into limp mode. No power I had to coast to the side of road, engine running but no power. Turned engine off restarted vehicle and drove short distance home. Holiday Ford in Gordon, Texas was contacted they advised bring vehicle in for diagnostic test. Vehicle was driven to Holiday Ford dealership in Gordon, Texas for an appointment 4 days after the occurrence but on the way to dealership it occurred again turned engine off restarted an drove to dealership. Picked vehicle up same day but it occurred again . Took back to dealership, they kept vehicle for 4 days and advised they couldn’t find anything wrong. The vehicle has gone to limp mode 3 times. I was lucky very little traffic it would be very much safety hazard in moderate to heavy traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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