NHTSA Complaint #11403705 — 2012 HYUNDAI SONATA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11403705
Vehicle	2012 HYUNDAI SONATA
Component	STEERING
Date of Incident	March 12, 2021
Date Filed	March 18, 2021
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE LOSS POWER STEERING ASSIST WHILE IN REVERSE, MAKING THE VEHICLE HARD TO STEER. THE VEHICLE WAS DRIVEN BACK TO THE RESIDENCE IN MANUAL STEERING MODE. THE CONTACT TOOK THE VEHICLE TO UNIVERSAL HYUNDAI (12801 SOUTH, ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000

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