NHTSA Complaint #11403451 — 2018 SUBARU OUTBACK

PURCHASED A 2018 SUBARU OUTBACK 5/03/18. AT 19,860 MILES ON 12/21/19 THE BATTERY DIED. I JUMPED IT, GOT IT TO THE DEALERSHIP. THEY DID WHATEVER DIAGNOSTICS ON IT, RECHARGED IT AND HAD ME PICK IT UP. WHEN I WENT TO GET IT, IT WAS DEAD IN THE DEALERSHIP PARKING LOT. THEY THEN PUT IN NEW BATTERY. I WENT BACK DOWN TO PICK IT UP. ON 3/15/21, ONLY 13 MONTHS LATER, MY NEW BATTERY WAS ONCE AGAIN DEAD. I HAD BEEN IN MY DRIVEWAY PARKED FOR A WEEK OR POSSIBLY LESS. I PICKED IT UP 3/17/21 AFTER SUBARU HAD TO AGAIN REPLACE THE BATTERY. BOTTOM LINE I WAS TOLD BY THE DEALERSHIP TO CARRY JUMP CABLES BECAUSE IT WILL KEEP HAPPENING DUE TO THE ELECTRONICS! IT SEEMS I CAN ONLY UPLOAD 1 REPAIR INVOICE SO I UPLOADED THE MOST RECENT BATTERY REPLACEMENT INVOICE. I HAVE 2 OTHERS.