NHTSA Complaint #11403373 — 2020 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11403373
Vehicle	2020 SUBARU OUTBACK
Component	STRUCTURE:BODY
Date of Incident	March 16, 2021
Date Filed	March 16, 2021
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

BOUGHT BRAND NEW, IN 5 MONTHS THE WINDSHIELD HAD A CRACKED WINDSHIELD, NOT THE IMPACT STRIKE SPIDER TYPE, BUT FROM THE DRIVERS SIDE EDGE, STRAIGHT LINE CRACK 2 FEET LONG. THE SECOND TIME A CRACK, STRAIGHT LINE TYPE FROM THE PASSENGER EDGE. THE VEHICLE WAS IN MOTION BOTH TIMES, 50 MILES AN HOUR, NO OTHER VEHICLES AROUND. WHILE DRIVING WITH THE CRACK, THE CRACK WOULD GET LONGER. NEVER SCENE ANYTHING LIKE IT.

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