NHTSA Complaint #11403169 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11403169
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	March 15, 2021
Date Filed	March 15, 2021
Mileage	3,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

A FEW MINUTES INTO A DRIVE THROUGH OUR NEIGHBORHOOD (AFTER 9PM) WE NOTICED A SMALL CRACK APPEAR IN THE MIDDLE BOTTOM OF THE WINDSHIELD. RIGHT BEFORE OUR EYES WE WATCHED IT GROW FROM A COUPLE OF INCHES TO ABOUT 10 INCHES IN LENGTH. IT ONLY TOOK A MINUTE OR TWO FOR THIS TO HAPPEN. WE NEVER DROVE OVER 25 MPH. THERE WERE NO OTHER CARS ON THE STREETS. THERE WAS NORTHING AROUND THAT COULD HAVE HIT OUR WINDSHIELD. IT HAPPENED ALL BY ITSELF. 32 YEARS OF DRIVING MANY VEHICLES AND I NEVER HAD THIS HAPPEN BEFORE. THE PICTURE WAS TAKEN AT NIGHT RIGHT AFTER AS WE WENT STRAIGHT HOME. HARD TO SEE THE ENTIRE LENGTH BECAUSE OF THE NIGHT PICTURE. NOT SURE HOW MUCH BIGGER THE CRACK COULD HAVE GOTTEN. LUCKILY WE WERE CLOSE TO HOME AND NOT DRIVING ON THE HIGHWAY AT A HIGHER SPEED.

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