NHTSA Complaint #11402909 — 2011 FORD F-150

ADVANCE TRAC WARNING LIGHT CAME ON SCREEN AS WIFE AND 2 YOUNG CHILDREN WERE DRIVING UNDER NORMAL CONDITIONS AT NIGHT. IMMEDIATELY WIFE LOST POWER STEERING AND COULD NOT AVOID A MAILBOX IN FRONT OF HOUSE . TRUCK IMMEDIATELY SHUT DOWN UPON CRASHING INTO MAILBOX AND WOULD NOT RESTART. . HOWEVER LIGHTS , CLUSTER IN DASH AND INTERIOR LIGHTS WOULD NOT SHUT OFF , WITH KEY REMOVED FROM IGNITION . WIFE OPENED DOORS . SHE INSERTED KEY INTO IGNITION WHILE TURNING SWITCHES AND KNOBS ATTEMPTING TO SHUT DOWN ACCESSORIES . NOTHING WOULD SHUT OFF . SYNC SYSTEM WAS ASKING SEVERAL UNINVITED QUESTIONS , WHILE CLUSTER WAS TURNING OFF AND ON , BLINKING , FLASHING RANDOM WARNING LIGHTS AND INDICATORS . BLINKERS WOULD NOT WORK . TOWED VEHICLE HOME . WITH KEY NOT IN IGNITION , SAME THINGS , LIGHTS WOULD NOT TURN OFF . REMOVED VEHICLE GROUND CABLE FROM BATTERY POST . PURCHASED AND INSTALLED BRAND NEW MOTORCRAFT BATTERY AND STILL HAVE SAME ISSUES . CAN NOT DRIVE TRUCK AT THIS POINT AS THIS IS A SAFETY NIGHTMARE WAITING TO HAPPEN TO UNSUSPECTING DRIVERS AND PASSENGERS . THERE WAS NO PREVIOUS WARNING OR PRE-EMPTIVE MEASURES THAT COULD HAVE PREVENTED THIS FROM OCCURRING . AFTER RESEARCHING THIS ISSUE , WE KNOW FORD IS AWARE OF IT . WE KNOW THEY WILL NOT RECALL THE RACK AND PINION STEERING THAT CAUSES THIS . PLEASE LET ME BE PERFECTLY CLEAR : WE DO NOT CARE NOR WANT TO BE PART OF A CLASS ACTION LAWSUIT . WE ARE FORD LOVERS AND OWNERS SINCE A 1978 PINTO . WE ONLY WANT OUR TRUCK TO BE FIXED AT NO CHARGE TO US . WE DO NOT HAVE ANY INTEREST IN EXASPERATING THIS ISSUE WITH OTHER OWNERS TO FURTHER BASH THE FORD BRAND . WE ONLY WISH TO TAKE IT TO THE DEALERSHIP AND GET IT FIXED WITH FORD AT THE VERY LEAST GIVING US A DISCOUNT ON THE LABOR OR PARTS . IF NOT FULL REIMBURSEMENT , HALF OFF WOULD ,MAKE ME A HAPPY FORD OWNER AGAIN AND IN THE FUTURE . COVID 19 HAS LEFT US BROKE . FORD PLEASE HELP US !!!!!