NHTSA Complaint #11402809 — 2018 NISSAN ROGUE

I RECENTLY PURCHASED MY 2018 NISSAN ROGUE IN AUGUST OF 2020 AND AS OF MARCH 2021, I'VE HAD 5 INSTANCES WHERE THE FRONT RADAR SYSTEM FOR THE CRUISE CONTROL FEATURE MALFUNCTIONED WHILE DRIVING ON THE HIGHWAY. THE FRONT RADAR SENSOR IS PART OF THE INTELLIGENT FORWARD WARNING SYSTEM IN NISSANS AND ITS JOB IS TO DETECT THE DISTANCE BETWEEN VEHICLES. THE SENSOR IS TIED TO THE CRUISE CONTROL AND EMERGENCY BRAKING SYSTEM. THE FAULT CONSISTS OF A FRONT RADAR OBSTRUCTION WARNING LIGHT MALFUNCTION ILLUMINATING LEADING TO THE DISENGAGEMENT OF THE CRUISE CONTROL FEATURE (IF ENGAGED PRIOR TO THE MALFUNCTION) OR THE CRUISE CONTROL FEATURE AND THE EMERGENCY BRAKING SYSTEM BECOMING DISABLED. ALSO, WHEN THE FAULT APPEARS, THE BRAKES ARE ABRUPTLY APPLIED BEFORE BEING RELEASED WHICH IS A VERY SERIOUS SAFETY ISSUE ESPECIALLY WHEN DRIVING DURING INCLEMENT WEATHER AS YOUR RELYING ON THE INTEGRITY OF YOUR BRAKING SYSTEM. I TOOK THE VEHICLE TO MY LOCAL NISSAN DEALERSHIP AND THEY MENTIONED THAT THERE WERE NO CURRENT RECALLS IN PLACE FOR THIS PARTICULAR ISSUE AND THAT THE SYSTEM WOULD NEED TO BE UPDATED WITH THE LATEST SOFTWARE UPDATE TO SEE IF THE PROBLEM IS CORRECTED. I WAS TOLD THAT I WOULD HAVE TO PAY APPROXIMATELY $150 TO INSTALL THE UPDATE TO THE SYSTEM, WHICH TO ME SHOULD BE COVERED BY THE COMPANY DUE TO IMPLIED SAFETY ISSUES. I WAS SURPRISED TO HEAR THAT A RECALL WAS NOT IN PLACE FOR THIS SYSTEM, CONSIDERING THIS HAS BEEN A KNOWN ISSUE SINCE 2014 AND YET THE NISSAN COMPANY HAS YET TO ISSUE ANY TYPE OF SAFETY RECALL FOR THE ROGUE MODELS, HENCE MY SAFETY COMPLAINT. I FEAR THAT IF THIS PROBLEM ISN'T CORRECTED SOON AN UNSUSPECTING DRIVER COULD GET HURT!