NHTSA Complaint #11539067 — 2018 NISSAN ROGUE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11539067
Vehicle 2018 NISSAN ROGUE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

The car has never been in an accident or flooded. Mechanics have been unable to computer diagnose the problem. Warning lights depend on what is happening at the time. However the rear camera light remains on as that feature ceased to function within days of the warranty expiring. Vehicle has begun to intermittently shake violently.Other times the RPM’s are highly erratic, revving up and slowing down or bouncing like crazy. Car sometimes looses power and acts like it is going to stall. Driving on the bridges in Charleston, especially the tallest, the car operates dangerously and unpredictably. The car cannot manage the incline without stuttering or stalling and loosing power. Again, this is not an all the time issue, but an unpredictable occurrence. The RPM gauge will hit 3-4 but the car cannot go over 20-40mph with RPM’s tacking & check engine light comes on. Stalls happen without warning and while operating at normal rates of speed. Meaning it is not a stop & start issue alone. It may happen at 70 mph on the freeway. You never know. On one occasion the push to start feature failed for hours leaving me stranded. The rear back up camera light is on and the feature no longer works. This is dangerous, not an occurrence that is exclusive to me - according to the dealership it is “A complete head scratcher. We keep seeing it. Hearing the same stories but Nissan is non-responsive to the volume of complaints on this issue.” They went on to explain that this will stress the engine and transmission and cause damage to other parts of the car. So they are aware but don’t care? That’s the translation. Moreover, Nissan is aware that this problem has a domino affect that becomes incredibly costly to their customers and that “you can fix one issue and more often than not, another occurs because of the preceding damage.” The transmission failures know to Nissan and known in the industry are life threatening.

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