NHTSA Complaint #11402686 — 2020 JEEP GLADIATOR

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11402686
Vehicle	2020 JEEP GLADIATOR
Component	VISIBILITY/WIPER
Date of Incident	March 12, 2021
Date Filed	March 12, 2021
Mileage	2,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I BOUGHT THIS VEHICLE DEC 15, 2020. I HAVE LESS THAN 3,000 MILES ON THE VEHICLE, AND I HAVE DRIVEN THE VEHICLE LESS THAN 3 MONTHS. THE DRIVER SIDE VISOR BROKE AT THE MOUNT, WHICH CREATES A VISIBILITY ISSUE BECAUSE IT HANGS AND OBSTRUCTS THE VIEW TO DRIVE SAFELY. I NOTICED THAT THE PASSENGER MOUNT FOR THE VISOR IS ALSO LOOSE/HAS A LOT OF PLAY. APPARENTLY THIS IS A COMMON ISSUE WITH GLADIATORS AND WRANGLERS AS THE DEALERSHIP CONFIRMED THEY HAVE HAD TO REPLACE THEM BEFORE AND THERE ARE A LOT OF OWNERS OF THESE MODELS EXPERIENCING THE SAME ISSUE ON PRACTICALLY NEW VEHICLES OR AT LOW MILEAGE.

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