NHTSA Complaint #11402669 — 2013 BMW X5

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11402669
Vehicle	2013 BMW X5
Component	ENGINE
Date of Incident	January 27, 2021
Date Filed	March 12, 2021
Mileage	91,400 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER DROPPING OFF MY BMW X5M FOR SERVICE AT A BMW DEALERSHIP ON 01/27/2021, (THEY HAD THE VEHICLE FOR TWO DAYS), BMW CALLED US, TO INFORM US THAT THE VEHICLE WAS READY TO BE PICKED UP. MY WIFE DROVE THE CAR DIRECTLY HOME, WITHOUT STOPPING, (20 MILES), PARKED THE VEHICLE IN OUR GARAGE, TURNED THE CAR OFF, AND TEN MINUTES LATER, THE ENGINE CAUGHT ON FIRE AND BURNED THROUGHOUT AND ALSO BURNING HALF OUR GARAGE. THE VEHICLE WAS STATIONARY AND NOT IN MOTION AND COMPLETELY TURNED OFF.

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