NHTSA Complaint #11402513 — 2020 HONDA PILOT

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11402513
Vehicle	2020 HONDA PILOT
Component	UNKNOWN OR OTHER
Date of Incident	March 11, 2021
Date Filed	March 11, 2021
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

PILOT WAS PARKED AND WHEN I WENT TO GET IN IT TO LEAVE, I NOTICED THE REAR WINDOW LOOKED WEIRD. WALKED AROUND BACK AND THE BACK GLASS HAD JUST EXPLODED. GLASS WAS BULGING WITH A LARGE MISSING PIECE. IT WAS CRACKED ALL THE WAY THRU AND ON THE PASSENGER SIDE WAS A BIG PIECE MISSING WHERE A REAR DEFROSTER MODULE WOULD BE LOCATED. THE GLASS WAS STILL CREAKING WHEN I REALIZED THIS HAPPENED. IT WAS NOT CAUSED BY SOMETHING HITTING IT AS THERE WAS NOT GLASS IN THE INSIDE. I THINK IT WAS CAUSED BY THE REAR DEFROST WHICH WAS NOT ON AT THE TIME. GLAD IT DID NOT HAPPEN WHEN I WAS DRIVING. JUST HAPPENED, BUT IF I KNOW HONDA, THEY WILL NOT STAND BEHIND THEIR VEHICLES. "NOT OUR FAULT".

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