NHTSA Complaint #11400333 — 2015 FORD FIESTA

WHEN OPENING PASSENGER DOOR TO DEPOSIT BAGS INTO PASSENGER SEAT DOOR LATCH MALFUNCTIONED AND WOULD NO LONGER ALLOW DOOR TO FULLY LATCH AND REMAIN CLOSED. THE LATCH MECHANISM MOVED FREELY WHEN MANIPULATED AND WAS NOT STUCK IN THE CLOSED POSITION. VEHICLE WAS NOT IN MOTION AND PARKED, BUT HAD TO BE DRIVEN AFTER THE LATCH FAILURE RESULTING IN THE PASSENGER DOOR WANTING TO SWING OPEN WHEN DRIVING IF NOT HELD. THERE WAS AN ACTIVE RECALL SHOWN FOR 2014-2015 FORD FIESTA'S DOOR LATCH, BUT I WAS TOLD MY VIN DID NOT QUALIFY FOR THE RECALL AND WAS CHARGED $325.17 FOR THE REPAIR/REPLACEMENT AT THE LOCAL DEALERSHIP.