NHTSA Complaint #11400326 — 2018 FORD FUSION HYBRID

TL* THE CONTACT OWNS A 2018 FORD FUSION. THE CONTACT STATED WHILE REVERSING AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME VERY LOOSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.