NHTSA Complaint #11400118 — 2018 FORD F-150
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11400118 |
| Vehicle | 2018 FORD F-150 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I PURCHASED IT BRAND NEW IN OCTOBER 2018, DOORS WOULD RANDOMLY FLY OPEN WHEN CORNERING. I BROUGHT IT IN THERE WAS A RECALL IT WAS FIXED. THEN WHEN IT IS BELOW 30 DEGREES MY REAR SENSOR DRIVERS SIDE WOULD SHOW A STEADY RED AND BEEP WHEN THERE WAS NO DANGER. THE DEALER TOLD ME THAT THERE IS MOST LIKELY MOISTURE IN THE SENSOR BUT WOULD NOT REPLACE IT. THEN AT 41,000 MILES MY ENGINE BLEW A ROD. THEY TOLD ME I WAS NOT CHANGING OIL FREQUENTLY ENOUGH. I CHANGE MY OWN OIL. I PROVIDED RECEIPTS FOR OIL BUT THEY WOULD NOT WARRANTY IT, I PAID $15,000 OUT OF POCKET TO HAVE A NEW ENGINE INSTALLED. I CALLED FORD CORPORATE AND AFTER FOUR MONTHS OF INVESTIGATING THEY HAD THE DEALER REFUND MY MONEY. THEN AT 43,000 MILES I WAS ON VACATION AND THE SUNROOF WOULD NOT CLOSE. I BROUGHT IT TO A LOCAL DEALER WHO SAID THERE MIGHT BE SOMETHING IN THE TRACK BUT THEY WOULD NEED THE TRUCK FOR 4 DAYS AND I WAS LEAVING THE NEXT DAY. I BROUGHT IT TO MY LOCAL DEALER UPON RETURN AND THEY CHARGED ME $4,300 TO REPLACE THE ENTIRE PANORAMIC ROOF RAILS AND CHASSIS. MOST RECENTLY MY 10 SPEED TRANSMISSION WAS SHIFTING VERY HARD AND IN THE WEEKS FOLLOWING THAT A CHECK ENGINE LIGHT CAME ON. I CALLED ANOTHER LOCAL DEALER BECAUSE I HAD LOST ALL CONFIDENCE IN THE DEALER I PURCHASED THE TRUCK NEW FROM. THEY TOLD ME THAT THE WIRING HARNESS FOR THE TRANSMISSION WAS NOT PROPERLY SECURED AND CHAFING CAUSED IT TO RUN THROUGH AND CAUSE FALSE AND INTERMITTENT SIGNALS. THEY TOLD ME BECAUSE IT WAS NEGLIGENCE ON THE DEALER WHO REPLACED THE ENGINE. I WOULD HAVE TO GO AFTER THEM FOR THE $800 FIX. THE SAME DEALER WHO REPLACED THE HARNESS CALLED ME LATER THAT WEEK WHILE WAITING FOR THE PART, TOLD ME THAT IT WAS NOW THE TRANS VALVE CORE. THEY REPLACED IT AND IT IS HAS NOT CHANGED ANYTHING. THEY ARE CURRENTLY WAITING ON DIRECTION FROM FORD. I HAVE BEEN IN A LOANER OR RENTAL FOR WELL OVER 90 DAYS CUMMULATIVLEY. UNNACCEPTABLE!
Related Complaints for the 2018 FORD F-150
Other ENGINE Complaints
#11717810
I own a 2018 Ford F-150, with the Cougar V-8 and a turbocharger. A few years ago, while on the expressway, I had to a...
#11715829
The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpec...
#11714153
The contact owns a 2018 Ford F-150. The contact stated that when the vehicle was started in the morning and shifted i...
#11713887
The cam phasers have gotten so loud that it sounds like a diesel. Ford did some software "fix" that did nothing. I am...
#11710646
2018 3.5 Ecoboost with plastic oil pan. Ford acknowledges poor engineering and changed production to a single alumin...
Recent Complaints for the 2018 FORD F-150
#11719599
STRUCTURE:BODY
Tried to open door to put my 2 year old in her car seat and it wouldn't open, assume this was due to the extreme cold...
#11719599
UNKNOWN OR OTHER
Tried to open door to put my 2 year old in her car seat and it wouldn't open, assume this was due to the extreme cold...
#11719499
POWER TRAIN
My 2018 Ford F-150 equipped with the 10R80 10-speed automatic transmission is experiencing severe slipping, delayed e...
#11718727
POWER TRAIN
10 speed transmission started to have hard shifts and dead spots. Some shifting issues happened at low speeds(1 thru...