NHTSA Complaint #11399952 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11399952
Vehicle	2016 FORD EDGE
Component	ENGINE
Date of Incident	November 20, 2020
Date Filed	March 9, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

CHECK ENGINE LIGHT APPEARED. THE 2016 FORD EDGE BROUGHT IN TO CHECK AFTER NO PARTICULAR COOLANT PROBLEM DIAGNOSED THE CAR WAS BROUGHT IN AGAIN WHEN IT WAS DIAGNOSED WITH A COOLANT LEAKING INTO THE ENGINE . REPLACEMENT COST $8250. AFTER EXTENSIVE NEGOTIATING WITH FORD THEY OFFERED A %55 HELP OF $4590. THIS LEAVES ME WITH &3660 COST TO FIX AN ENGINE ON A CAR THE I STILL OWE$9880. AS A RETIRED COUPLE BUYING IN GOOD FAITH A BRAND NEW CAR VALUED AT $40000 AND EXPECTING IT TO LAST FOR MANY MANY YEARS. THIS LONG STANDING PROBLEM WITH THIS FORD ENGINE SHOULD BE RECALLED AND NOT CAUSE SUCH WORRY AND STRESS FOR THE GOOD FAITH CONSUMERS

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