NHTSA Complaint #11399895 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11399895
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	March 3, 2021
Date Filed	March 9, 2021
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE SITTING IN TRAFFIC MY CAR BEGAN TO SHAKE AND THEN STALLED AND TURNED OFF. IT WAS ABLE TO RESTART AND THEN LATER WHILE DRIVING DOWN THE INTERSTATE IT BEGAN TO STOP ACCELERATING WHEN I PRESSED THE GAS. FORTUNATELY I WAS ABLE TO MAKE IT TO THE SHOULDER FROM THE LEFT LANE AS CAR SLOWED TO A STOP AND THE BREAK PEDAL LOCKED UP. THE CAR WOULD NOT TURN ON ANY MORE. AFTER MECHANIC INSPECTION, THEY REPORTED THAT A PISTON HAD MELTED IN THE ENGINE AND BECAUSE THE OIL HAD DRIED UP, EVEN THOUGH THE CAR HAD ITS LAST OIL CHANGE TWO MONTHS AGO.

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