NHTSA Complaint #11399634 — 2016 HONDA PILOT

OVER THE PAST FEW YEARS, I HAVE HAD ISSUES WITH MY CAR SHUTTING OFF WHEN AT A STOP AFTER THE AUTO OFF FEATURE ENGAGES AND DOES NOT TURN BACK ON. I HAVE TO PUT THE CAR IN PARK AND MANUALLY RESTART THE ENGINE TO CONTINUE. THIS WAS HAPPENING AT LEAST A COUPLE TIMES A MONTH. I TOOK IT TO THE HONDA DEALER AND NO PROBLEM WAS FOUND ACCORDING TO THE DEALER. I BEGAN TO GET IN THE HABIT OF DISABLING THE AUTO OFF FEATURE EVERY TIME I STARTED THE CAR AND THIS SEEMED TO AVOID THIS PROBLEM I WAS HAVING. TWO DAYS AGO, HOWEVER, WHEN I WAS DRIVING, IT BEGAN TO SHUT OFF EVERY TIME I WAS IDLING AT A RED LIGHT (8 TIMES IN ONE DAY) EVEN WITH THE AUTO-OFF DISABLED. AND WHEN I GOT ON THE FREEWAY, DRIVING AT ABOUT 55MPH, THE ENGINE SHUT OFF AND I HAD TO EMERGENTLY COAST OVER PAST THE FAST LANE INTO A NARROW INSIDE SHOULDER. I HAD MY YOUNG CHILDREN AND ELDERLY PARENTS IN THE CAR AND IT WAS A VERY SCARY AND DANGEROUS EXPERIENCE FOR US. WE WERE THANKFUL ABLE TO RESTART THE CAR AND GET OFF THE FREEWAY WITH THE CAR SHUTTING OFF TWO MORE TIMES IN THE MIDDLE OF THE STREET WHILE DRIVING AT SLOW SPEEDS (10-20 MPH) BEFORE ARRIVING AT A GAS STATION PARKING LOT. THE DISPLAY CYCLED THROUGH MANY ERROR MESSAGES IE EMISSION SYSTEMS PROBLEM, POWER STEERING SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM, HILL START ASSIST PROBLEM, ETC. I AM VERY CONCERNED THAT WE HAVE GOT CONTINUED TO HAVE PROBLEMS WITH THIS VEHICLE SHUTTING OFF WHICH IS VERY DANGEROUS.