NHTSA Complaint #11399500 — 2019 TOYOTA HIGHLANDER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11399500
Vehicle	2019 TOYOTA HIGHLANDER
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 31, 2020
Date Filed	March 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

FUEL PUMP RECALL WAS APPARENTLY IN EFFECT WHEN VEHICLE WAS PURCHASED IN FEBRUARY 2020. DEALER (RIVERVIEW TOYOTA, MESA AZ) SCHEDULED SERVICE FOR THE RECALL IN OCTOBER 2020. AFTER DROPPING OFF THE VEHICLE, ASST SERVICE MANAGER CALLS TO INFORM ME THEY DON'T HAVE THE PART AND DON'T KNOW WHEN IT WILL BE AVAILABLE. I DRIVE MY THREE GRANDDAUGHTERS 5 DAYS A WEEK AND I MORE THAN CONCERNED THAT THIS ISSUE STILL REMAINS UNRESOLVED!

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