NHTSA Complaint #11399497 — 2018 NISSAN ROGUE

IF I HAVE SAFETY SHIELD TURNED ON , THE CAR ATTEMPTS TO BREAK WHEN OTHER CARS DRIVE NEXT TO ME. THERE WILL NOT BE ANY CARS IN FRONT OF ME, BUT THE VEHICLE ATTEMPTS TO BREAK. I HAVE TO APPLY MORE GAS TO KEEP MY CAR FROM STOPPING WHEN IT SHOULDN'T. I KEEP REPORTING THIS ISSUE TO THE DEALERSHIP, BUT THEY ASSURE ME EVERYTHING IS FINE. I HAVE ALSO MADE IT A POINT TO WIPE THE CRASH SENSORS AND CAMERAS CLEAN BEFORE DRIVING, BUT I AM STILL HAVING THIS PROBLEM. I AM ALSO HAVING A PROBLEM WHEN USING THE CRUISE CONTROL FEATURE. IF CRUISE CONTROL IS SET ON, THERE IS A DELAY OF ABOUT 2-5 SECONDS WHEN THE CAR TRIES TO AUTOMATICALLY BREAK. FOR EXAMPLE, IF MY CRUISE CONTROL IS SET ON, A CAR WILL TURN IN FRONT OF ME AND THEN MOMENTS LATER MY CAR RANDOMLY BREAKS AS IF THE CAR IS STILL IN FRONT OF ME. IF I AM APPROACHING ANOTHER CAR, THE AUTOMATIC BREAKS APPLY VERY LATE IF CRUISE CONTROL IS SET ON. I KEEP BRINGING THESE ISSUES TO THE DEALERSHIP'S ATTENTION AND HAVE EVEN PAID FOR A FULL INSPECTION, BUT THEY ARE NOT DOING ANYTHING ABOUT THIS. THE CAR KEEPS BREAKING UNEXPECTEDLY AND I AM CONCERNED FOR THE SAFETY OF MY FAMILY AND I. WE DO NOT WANT TO BE IN A SITUATION WHEN THE CAR BREAKS UNEXPECTEDLY AND CAUSES A FATAL CRASH BECAUSE OF THIS.