NHTSA Complaint #11399434 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11399434
Vehicle 2015 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 62,904 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

FOR THE PAST THREE WEEKS THE CAR HAS BEEN SHOWING TRANSMISSION PROBLEMS BUT UNTIL RECENTLY THE TRANSMISSION REMAINED IN NEUTRAL AND FILED TO SHIFT TO ANOTHER GEAR. IT MAKES A LOUD CLANG SOUND WHEN SHIFTING GEARS AND AUTOMATICALLY SHUTS DOWN AFTER. THE PARKING BRAKE WOULDN'T DISENGAGE, A MESSAGE SAYING "SERVICE PARKING BRAKE" APPEARS ON SCREEN. WHEN ACCELERATING THE CAR DOES NOT RESPOND NORMALLY. THERE WAS ANOTHER MESSAGE SHOWING "TRANMISSION SERVICE" WHEN THE CAR WAS ON PARK AND THE CAR UNEXPECTEDLY SHIFT TO NEUTRAL AND MADE A LOUD ROAR ROUND JERKING FORWARD.

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