NHTSA Complaint #11399348 — 2017 JEEP CHEROKEE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11399348
Vehicle	2017 JEEP CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	February 25, 2021
Date Filed	March 5, 2021
Mileage	53,345 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

WATER WAS FOUND PUDDLING THE DRIVER SIDE FLOOR BOARD AND DRIVER SIDE PASSENGER FLOORBOARD. THERE WAS FOUND THAT THE FACTORY DID NOT SEAL A SEEM BETWEEN THE WHEEL WELL AND THE FIREWALL CAUSING THE LEAK. EVIDENTLY THIS WAS A COMMON PROBLRM ACCORDING TO JEEP FORUMS. THE STANDING WATER IS VERY HARD TO GET OUT AND IS CAUSING FOWL SMELL. ALL OF THIS OCCURS AFTER I HAD TAKEN MY VEHICLE THROUGH ITS FIRST AUTOMATIC CAR WASH.

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