NHTSA Complaint #11399347 — 2006 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2006 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING OUT OF THE DRIVEWAY AND MAKING A LEFT TURN, THE STEERING WHEEL TURNED 360 DEGREES. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE MECHANIC INFORMED THE CONTACT THAT IF SHE CONTINUED TO DRIVE THE VEHICLE, THE STEERING WHEEL MAY SEIZE AND CAUSE THE BRAKES TO FAIL AS WELL. THE CONTACT THEN CONTACTED THE MANUFACTURER BUT WAS INFORMED THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 130,000.