NHTSA Complaint #11399305 — 2008 TOYOTA RAV4

REAR DIFFERENTIAL IS MAKING A LOUD RUMBLING NOISE IN THE BEGINNING OF 1ST, AND 2ND GEAR. BROUGHT IT IN TO TOYOTA AND THEY SAID IT WAS NOT LEAKING AND I WENT INTO THE SHOP AND ALSO LOOKED AT IT MYSELF AND IT WASN'T LEAKING. DID THE REAR DIF SERVICE LIKE TOYOTA RECOMMENDED BECAUSE THE CAR HAS BEEN SUPER RELIABLE AND I WOULD LIKE TO KEEP IT THAT WAY. I HAVE DONE 2 REAR DIF SERVICES BEFORE AND HAD NO PROBLEMS. RIGHT WHEN THEY DID THE SERVICE A COUPLE DAYS LATER IT STARTED MAKING THE RUMBLING NOISE AGAIN AND IS NOW LEAKING AND MADE A PUDDLE IN MY DRIVEWAY. I TOOK A LOOK AT IT MYSELF AND ALL PLUGS ARE TIGHTENED BUT IT IS NOW LEAKING FROM THE COUPLING WHERE THE DRIVESHAFT CONNECTS AND THE DRIVERS SIDE AXLE SEAL. THEY WANT ME TO PAY 1000 DOLLARS FOR A WHOLE NEW COUPLING ASSEMBLEY THAT IS REFURBISHED NOT INCLUDING THE DS AXLE SEAL AND LABOUR. I WILL POST PICTURE BELOW OF THE PROBLEM.