NHTSA Complaint #11292439 — 2008 TOYOTA RAV4

RAV4 HAS BEEN MAINTAINED PER TOYOTA'S RECOMMENDATIONS. AT APPROX 86K MILES IT STARTED USING UP EXCESSIVE AMOUNTS OF OIL. OIL IS NOT LEAKING, NOR BURNING (CAN'T SEE ANYTHING IN THE TAIL PIPES), AND THERE'S NO BURN OIL SMELL ANYWHERE. AFTER RESEARCHING, I FOUND THAT IN 2011, TOYOTA ISSUED TSB-0094-11 THAT ACKNOWLEDGED EXCESSIVE OIL CONSUMPTION IN MY YEAR VEHICLE. TOYOTA ALSO ISSUED A LSC ZE7 WHICH OFFERED FREE REPAIR FOR QUALIFIED VEHICLES DURING THE CAMPAIGN (11/24/2017 OR 150K MILES WHICHEVER CAME FIRST). UNFORTUNATELY MY CAR JUST HIT 86K MILES. I'M THE 2ND OWNER AND NEVER GOT ANY NOTIFICATION. MY CAR IS BURNING ABOUT 1 QUART PER 1,000 MILES. AFTER SPEAKING TO TOYOTA CUST NO-SVC, THEY'RE NOT WILLING TO DO ANYTHING. EVEN THOUGH THEY ACKNOWLEDGE THERE'S AN ISSUE!!! MY CASE WITH TOYOTA IS 1912311193. FROM MY ONLINE RESEARCH I'VE SEEN MANY PEOPLE IMPACTED THAT HAVE NOT BEEN HELPED BY TOYOTA. THIS IS JUST NOT RIGHT. TOYOTA HAS KEPT THIS VERY QUIET.