NHTSA Complaint #11399261 — 2014 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2014 CHEVROLET TRAVERSE EQUIPPED WITH COOPER ADVENTURER H/T TIRES, TIRE SIZE: 245/70/R17, DOT NUMBER: U9NH1HL. THE CONTACT STATED SHORTLY AFTER PURCHASING THE TIRES FROM PEP BOYS LOCATED A 205 SPENCER ST., MANCHESTER, CT 06040, THE FRONT DRIVER'S SIDE TIRE BEGAN TO LOSE AIR PRESSURE. THE TIRES WERE TAKEN BACK TO THE PEPBOYS WHERE THE MECHANIC INSTALLED A SAFETY SEAL ON TIRE HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS LATER TAKEN TO AAA AUTO SERVICE LOCATED AT 3478 HWY 9, FREEHOLD, NJ 07728, WHO DISCOVERED THE INNER BEAD WAS LEAKING AIR. THE TIRE WAS TAKEN BACK TO PEPBOYS WHO REPAIRED THE TIRE. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT INDICATED THAT THE FAILURES HAD ALSO OCCURRED ON THE REAR DRIVERS SIDE TIRE ALSO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 450.*DT CONSUMER IS STILL CONSTANTLY FILLING TIRES WITH AIR.*JB