NHTSA Complaint #11705834 — 2014 CHEVROLET TRAVERSE

The contact owns a 2014 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The message "Engine Power Reduced" was displayed. After waiting 20 minutes, the contact was able to restart the vehicle. The vehicle was diagnosed by the contact's friend, and it was determined that the clock spring had failed and needed to be replaced; however, the contact related the failure to NHTSA Campaign Number: 14V614000 (Electrical System), but the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 195,000.