NHTSA Complaint #11399233 — 2021 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11399233
Vehicle	2021 KIA SOUL
Component	ENGINE
Date of Incident	March 2, 2021
Date Filed	March 5, 2021
Mileage	8,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TWO MAJOR ISSUES. I HAVE HEARD A VERY LOUD TICKING SOUND COMING FROM THE ENGINE WHICH STARTED ABOUT THREE DAYS AGO. BEFORE THEN THE CAR RAN SILENT. CAR IS IT APPROXIMATELY 8000 MILES ON THE ODOMETER. THE CLICKING STARTED GETTING LOUDER AND THEN THE CAR STALLED TWICE RIGHT IN THE MIDDLE OF DRIVING! ONE WAS ON A STREET GOING ABOUT 45 MILES AN HOUR! THE OTHERWAS ON A SIDE STREET GOING APPROXIMATELY 25 MILES AN HOUR. THE EC OH MODE WAS ON IN THE CAR. ALSO' WHEN YOU TURN ON THE HEATER FAN ON HIGH IT STARTED MAKING A HIGH-PITCHED SQUEALING SOUND. THE CAR IS AT THE DEALERSHIP RIGHT NOW AS IT WILL NOT WORK PROPERLY.

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