NHTSA Complaint #11398927 — 2020 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11398927
Vehicle	2020 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	February 22, 2021
Date Filed	March 3, 2021
Mileage	5,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

MY 2020 SUBARU OUTBACK HAS HAD A 2ND INCIDENT WITH A WINDSHIELD CRACK THAT DRAMATICALLY SPREAD MORE THAN A FOOT LONG ACROSS THE WINDSHIELD, STARTING FROM A PIN-NEEDLE-SIZED HOLE NEAR THE BOTTOM LEFT CORNER, I.E., ON THE PASSENGER SIDE OF THE WINDSHIELD. I WAS DRIVING ON THE FREEWAY AROUND SPEED LIMIT WHEN A PEBBLE HIT IT, CAUSING THE TINY HOLE, WHICH ONLY ERUPTED INTO A HUGE CRACK AFTER I PARKED IT. I'VE ONLY HAD THE CAR FOR EXACTLY 1 YEAR WHEN IT HAPPENED AND IT'S ONLY BEEN DRIVEN FOR LESS THAN 6,000 MILES. THE WINDSHIELD SEEMS THIN AND NOT DURABLE.

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