NHTSA Complaint #11398899 — 2017 VOLVO XC90

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11398899
Vehicle	2017 VOLVO XC90
Component	STRUCTURE:BODY
Date of Incident	December 2, 2020
Date Filed	March 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

FOR 5 MONTHS NOW, THERE HAS BEEN LEAKING FROM THE REAR SIDE OF THE INTELLISAFE MODULE LOCATED BY THE MIDDLE TOP OF THE WINDSHIELD. I HAVE TAKEN THE CARE TO THE DEALERSHIP IN MULTIPLE LOCATIONS, THEY HAVE NOT FOUND THE ROOT CAUSE. I HAVE PAID FOR MULTIPLE REPLACEMENTS OF THE RUBBER TRIM AND CLEANING OF INTERIOR PARTS. THE WATER LEAKS DIRECTLY OVER THE HEAD UNIT, AND I FEAR THAT MIGHT CAUSE DAMAGE SUCH AS A ELECTRICAL FIRE OR REPLACEMENT OF PARTS THAT MIGHT BECOME VERY COSTLY. IT HAPPENS WHILE STILL IN PARK AND WHILE DRIVING.

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