NHTSA Complaint #11398864 — 2019 KIA STINGER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11398864
Vehicle	2019 KIA STINGER
Component	ENGINE
Date of Incident	November 16, 2020
Date Filed	March 3, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I HAVE BEEN NOTIFIED BY KIA THAT THERE IS A RECALL CAUSING ENGINE FIRES BACK IN NOVEMBER 2020. I HAVE BEEN TRYING NOW WITH TWO DEALERSHIPS FOR MONTHS TO GET IT FIXED. I AM TOLD THEY EITHER DON'T HAVE THE PART AND I CAN'T MAKE AN APPOINTMENT OR WHEN I MAKE THE APPOINTMENT AND SHOW UP, THEY DON'T FIX IT. KIA CONSUMER AFFAIRS TOLD ME THEY NEED TO FIX IT BUT I HAVE NO RESOLUTION. I GET PUT ON 30 MINUTE+ HOLD TIMES WITH THE DEALERSHIPS OR A VOICEMAIL WITH NO CALL BACKS.

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