NHTSA Complaint #11398453 — 2012 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11398453
Vehicle	2012 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	November 1, 2020
Date Filed	March 1, 2021
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

I HAVE HAD MULTIPLE ISSUES WITH THE VEHICLE IN QUESTION EVERY SINCE I DROVE IT OFF THE LOT. THE FIRST SIGNS OF TROUBLE STARTED WHEN THE CAR WOULD CUT OFF IN THE MIDDLE OF DRIVING IN BUSY TRAFFIC. SUPPOSEDLY THE DEALER FIXED THE ISSUE, NOT SURE IF THAT WAS TRUE BECAUSE IT CONTINUED AS TIME WENT ON. SECONDLY I HAVE HAD SO MANY OIL CHANGES SINCE THE PURCHASE OF THIS VEHICLE AND THERE IS RECORD OF IT: 3/2019,05/2019,07/2019,(JOHNNY LONDOFF CHEVROLET UP UNTIL 05/2020),05/2020,10/2020,11/2020,02/2021... AND COUNTING. THE VEHICLE HAS A VERY HIGH OIL CONSUMPTION AND IS BRINGING ABOUT MORE ISSUES WITHIN THE VEHICLE. LASTLY BUT NOT LEAST THE SENSORS AND OTHER THINGS ARE BEING DAMAGED IN THE PROCESS. AT THIS CURRENT TIME I AM HAVING "REDUCED ENERGY" ISSUES AND I JUST RECEIVED OIL CHANGE AND I'M BEING TOLD I NEEDED TO ADD OIL, BUT HOW WHEN I JUST GOT A OIL CHANGE. I HAVE REACHED OUT TO THE DEALER WHOM SOLD ME THE VEHICLE, RECALLS DEPT, ETC AND I'M NOT BEING PROVIDED WITH ASSISTANCE. PLEASE ASSIST WITH THIS ONGOING MATTER. I HAVE RECORDS.

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