NHTSA Complaint #11398434 — 2012 CADILLAC SRX

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	11398434
Vehicle	2012 CADILLAC SRX
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	March 1, 2019
Date Filed	March 1, 2021
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW-BEAM HEADLIGHTS FAILED TO PROVIDE ADEQUATE LIGHTING TO SEE THE ROAD. THERE WERE NO WARNING LIGHTS ILLUMINATED. CADILLAC OF SIOUX FALLS (101 CAROLYN AVE, SIOUX FALLS, SD 57107, (605) 336-5060) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REPLACED THE LOW-BEAM LIGHT BULBS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

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