NHTSA Complaint #11479646 — 2012 CADILLAC SRX

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	11479646
Vehicle	2012 CADILLAC SRX
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	November 12, 2018
Date Filed	August 16, 2022
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2012 Cadillac SRX. The contact stated she noticed that the headlight of the vehicle was lower than usual. The headlight was replaced. On a separate occasion, the contact had the vehicle diagnosed by a mechanic who stated that the body control module needed to be replaced. The vehicle was not taken to the dealer. The manufacturer was not contacted. The failure mileage was 100,000.

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